The Health Technician (Phlebotomy) position primarily collects patient blood specimens, accept orders from physicians, and to instruct and assist patients. This position is located in the Outpatient Phlebotomy Room at the Syracuse VA Medical Center. Duties of this position include but are not limited to: Assist in urine drug screen preparation and collection. Performs patient care procedures such as the collection of blood. Assembles equipment needed for phlebotomy, and follow correct order of draw. Assist in training of new employees for the urine drug screen program. Receives, directs and responds to inquiries from patients concerning a variety of medical and administrative matters and answers patient questions as appropriate. Converses with patient or donor as a means to establish rapport in efforts to diminish patient fear of procedure. Maintain a professional and compassionate demeanor to patient throughout specimen collection procedures. Provides administrative support by accessioning patient specimens, maintaining quality control records, receiving and labeling of patient specimens, maintaining phlebotomy inventory, updating procedure manual, and answering telephone inquiries. Assist in various areas of the clinical laboratory in specimen processing. Provides technical assistance in Cytology and Histology section on an 'as needed' basis. Assist in training new employees and students in phlebotomy. Performs administrative tasks and customer service. Labels and stores blood containers for processing and uses proper infection control precautions. Comply with of all infection control practices and laboratory safety guidelines. Aseptically applies treatment of phlebotomy puncture site, and monitors for advise reaction to procedure. Work Schedule: Monday - Friday 6:30am - 3:00pm Position Description Title/PD#: Health Technician (Phlebotomy)/ PD21R91A Physical Requirements: The work is primarily sedentary but also requires some standing, walking, bending, lifting and carrying of light items. The work requires above average agility and dexterity. The work may requires lifting of equipment or supplies weighing up to 25 pounds.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.